track your package

If you need any of our services or have any questions about your order (please include your order identification number in the message, e.g. 1010), compliments, complaints or suggestions, please contact us through our service channels . We will respond to your message as quickly as possible!

Please remember that your tracking code is sent via email within a maximum of 5 working days after your product is posted. If you have not yet received your tracking code and this time has passed, please contact us stating your order number in the email so that we can assist you immediately.

To track your order, use the tracking code sent to your email.

Opening hours: Monday to Friday, from 8am to 8pm. WhatsApp: +55 (12) 9 8121-9124 Email:

Enter the tracking code sent via email below

*Check the box in the bottom right corner for Portuguese translation.